Terms & Conditions

These Terms form a binding agreement between you (“Client”, “you”) and AlQaim Digitals (“Studio”, “we”, “us”). If you are accepting on behalf of a company, you represent that you have authority to bind that entity.

Project-specific statements of work, proposals, invoices, or master service agreements may add or modify terms. If there is a conflict, the signed commercial document controls for that engagement.

We provide design, branding, video and ad creative production, web and app development, ecommerce builds, marketing (including SEO and paid media), automation, and AI agent services, as described in proposals or scopes.

Timelines, deliverables, and fees are estimates unless expressly stated as fixed. Scope changes may affect price and schedule and require written approval (including email or WhatsApp confirmation where agreed).

You agree not to:

• Misuse the site, attempt unauthorized access, or disrupt services
• Scrape or harvest data except via public search engines in a reasonable manner
• Submit unlawful, harmful, or infringing content through forms or messages
• Impersonate others or misrepresent your affiliation

Website content is for general information. It is not legal, financial, or investment advice and does not guarantee specific business results.

• Provide timely access, assets, feedback, and approvals
• Ensure you have rights to materials you supply (logos, copy, product data, customer lists)
• Maintain ownership of your ad accounts, domains, hosting, and platform subscriptions unless otherwise agreed
• Comply with platform policies (Meta, Google, Shopify, WhatsApp, app stores, etc.)
• Obtain required consents for marketing, tracking, and customer messaging in your markets

Fees are due as stated on invoices or proposals. Unless otherwise agreed, late amounts may pause work. Taxes, platform ad spend, third-party licenses, stock assets, and app store fees are Client costs unless included in writing.

Deposits are typically non-refundable once work has started. Unused prepaid media budgets held in your own ad accounts remain yours subject to platform rules.

Upon full payment, and except for our pre-existing tools, frameworks, templates, internal libraries, and third-party components, deliverables created specifically for you under a paid engagement are assigned to you as described in the proposal.

We retain the right to display non-confidential work in our portfolio and marketing unless you request written confidentiality. Open-source and third-party licenses continue to apply to those components.

AI agents and automations may produce incorrect, incomplete, or unexpected outputs. You remain responsible for reviewing customer-facing messages, business decisions, and compliance of automated workflows before and during production use. Do not rely on AI outputs as sole authority for legal, medical, or financial matters.

Advertising and SEO performance depends on budgets, creative, offers, competition, platform algorithms, and market conditions. Past results do not guarantee future outcomes. We do not promise specific ROAS, rankings, or lead volumes unless expressly stated in a signed guarantee.

Each party will protect the other’s non-public business information and use it only to perform the engagement, except for information that is public, independently developed, or required to be disclosed by law.

Services are provided on a professional-effort basis. To the maximum extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, our total liability arising out of any engagement is limited to the fees paid to us for the specific services giving rise to the claim in the three (3) months preceding the claim. We are not liable for indirect, incidental, special, consequential, or lost-profit damages.

Either party may terminate an engagement as set out in the proposal (or immediately for material breach not cured within a reasonable period). Upon termination, you will pay for work performed and non-cancelable costs incurred. Sections that by nature should survive (IP, confidentiality, payment, liability limits) will survive.

Unless a signed agreement states otherwise, these Terms are governed by the laws applicable to our US operations in Montana, USA, without regard to conflict-of-law rules, and disputes will first be attempted to be resolved in good faith negotiations. Mandatory consumer protections in your jurisdiction remain unaffected where they cannot be waived.

We may update these Terms by posting a revised version on this page. Material changes for ongoing clients will be communicated where reasonably practical. Continued use of the website after posting constitutes acceptance of updated website Terms.

Questions about these Terms: info@alqaimdigitals.com.